Employment History
Manager - Invoicing at ATPI
December,
2022 -
March,
2025
- Oversaw daily service level agreements (SLAs), assigned workloads strategically, and ensured prompt resolution of outstanding transactions.
- Conducted analysis of automated invoicing to identify inefficiencies, detect errors, and implement process improvements that enhanced accuracy and reduced delays in the invoicing process.
- Enhanced team performance through cross-functional training, improving efficiency by 10% and reducing discrepancies by 2% via refined quality control measures.
- Delivered comprehensive reports to stakeholders, summarizing key milestones, process optimizations, and team insights to drive continuous improvement.
- Developed and enforced best practices for invoicing and billing procedures, improving accuracy and compliance with company policies.
- Led cross-departmental initiatives to enhance communication between invoicing and operations teams, ensuring seamless invoicing and quicker issue resolution.
- Tracked key performance indicators (KPIs) to assess team performance and drive strategic adjustments based on data insights.
- Ensured training sessions were conducted for team members on new processes, fostering a culture of continuous learning and improvement.
Assistant Manager - Accounts Payable at Concentrix
October,
2021 -
December,
2022
- Compiled and analyzed financial reports, tracking invoice processing, outstanding queries, and pending approvals to streamline operations.
- Optimized workforce productivity by strategically distributing workloads, recognizing top performers, and coaching underperformers through targeted development plans.
- Streamlining the invoice approval process, reducing turnaround time by 10% and increasing overall efficiency in accounts payable operations.
- Collaborating with vendors and internal stakeholders to resolve discrepancies promptly, enhancing supplier relationships and maintaining a positive cash flow.
- Implementing a comprehensive tracking system for invoice discrepancies and follow-ups, resulting in improved resolution rates and vendor satisfaction.
- Conducting regular audits of accounts payable processes to identify areas for improvement, leading to a 5% reduction in processing errors.
Team Leader - Finance & Accounts at Epicenter Technologies Pvt. Ltd.
April,
2018 -
March,
2021
- Investigated and resolved duplicate payment issues, achieving 99.5% processing accuracy, and conducted weekly audits to ensure compliance with process parameters.
- Implemented process improvements that reduced invoice processing time by 5%, enhancing overall operational efficiency.
- Trained and mentored junior staff on financial processes and compliance standards, fostering a culture of accuracy and accountability.
Senior Executive - Finance (AP) at Mitsui OSK Lines
February,
2014 -
October,
2017
- Performed vendor reconciliations to resolve unpaid invoices, ensuring timely payments, and generated weekly payment proposals while coordinating fund allocation with the front office.
- Optimized the accounts payable process, resulting in on-time payments and improved vendor relationships.
- Participated in monthly reviews with senior management, providing insights data-driven insights to enhance process performance.
Finance Analyst - Accounts Payable at Accenture
April,
2011 -
January,
2014
- Followed up on aged invoices pending payment beyond 30 days and identified potential duplicate payments by confirming with approvers.
- Analyzed reports to identify areas for process optimization.
- Collaborated with vendor management teams to ensure accurate billing and adherence to process.
- Conducted training sessions for new hires on accounts payable processes, improving onboarding efficiency and team performance.
- Monitored and reported on accounts payable activities to ensure accuracy, compliance, and efficiency.
Expense Report Auditor at General Mills India Ltd.
February,
2008 -
April,
2011
- Audited employee expense reports, correcting cost center errors for accurate SAP postings.
- Provided feedback and training to employees on expense report submissions, enhancing understanding of company policies.
- Produced monthly reports on expense trends, delivering valuable insights and recommendations to stakeholders.
Accounts Executive at Intelenet Global Services Ltd.
October,
2004 -
January,
2008
- Handled end-to-end invoice processing in SAP, ensuring accurate cost allocation and adherence to financial controls.
- Conducted regular audits of invoice process to ensure accuracy and compliance, identifying discrepancies and implementing corrective measures.
Assistant at National Insurance
January,
2003 -
September,
2004
- Evaluated and processed underwriting requests for motor and fire insurance policies, assessing risk and ensuring policy compliance.
- Worked closely with agents and clients to gather necessary documentation, enhancing communication and client satisfaction.
Counselor - Home Loan Department at ICICI Home Finance Co. Ltd.
June,
2002 -
December,
2002
- Guided clients through the home loan process, providing financial advice and assisting with documentation for swift approvals.
- Educated clients on various loan products, helping them make informed decisions based on their financial needs and goals.
Projects
Speed to Pay โ UK & Ireland (Accenture)
Optimized the invoice approval and payment process by collaborating with approvers and vendors, successfully reducing turnaround time and ensuring faster, more efficient payments.