RAVI KUMAR CHAUBEY

Address:

New Delhi, Delhi, 110047, India

Profile Summary

Results-driven professional with strong expertise in customer and vendor master data management, data governance, and transition execution. Proven ability to lead cross-functional teams, manage end-to-end master data processes, and deliver high-quality, accurate, and compliant data that supports complex business operations. Recognized for strengthening data quality standards, streamlining governance frameworks, supporting transition activities, and ensuring adherence to regulatory and organizational requirements across dynamic enterprise environments while driving continuous process improvement.

Key Skills

  • Master Data Governance
  • Data Integrity Assurance
  • Transition Leadership
  • SLA / KPI Management
  • Escalation Management
  • Vendor & Customer MDM
  • SOX & Audit Compliance
  • Data Quality Controls
  • Order-to-Cash Enablement
  • Procure-to-Pay Support
  • Root Cause Analysis
  • Workflow Optimization
  • UAT & Change Management
  • Risk & Control Frameworks

Basic Details

Gender -

Male


Date of Birth -

1992-12-05


Marital Status -

Married


Languages

English


Hindi


Skills

MS Office - Word, Excel, PowerPoint


Tally 9.0, Oracle, ERP, People Soft


SAP S4-HANA , Microsoft Dynamics GP


Work Experience

October, 2024 - Present‎

Team Leader - MDM, Hays Business Solutions

  • Drove transition activities for Master Data operations, ensuring data integrity, accuracy, and on-time execution.
  • Supervised and coordinated a Master Data team to achieve service targets, compliance standards, and process effectiveness.
  • Developed and updated process documentation and SOPs; managed customer validations, account updates, and supplier/vendor master records.
  • Addressed operational challenges through stakeholder coordination and escalated critical issues to Order-to-Cash management to improve service delivery and client satisfaction.
  • Enforced data governance standards, validation controls, and audit checks to improve master data quality and reduce downstream billing and reporting errors.
  • Acted as primary point of contact for Master Data–related escalations, ensuring timely resolution and minimal business disruption.
  • Partnered with Order-to-Cash, Finance, Compliance, and IT teams to align master data processes with business and regulatory requirements.
  • Monitored KPIs, SLAs, and error trends; implemented corrective actions to enhance accuracy, turnaround time, and team productivity.
  • Led continuous improvement initiatives by streamlining workflows, eliminating manual touchpoints, and improving system utilization.
  • Supported system enhancements, UAT testing, and change management activities related to master data processes.

July, 2021 - March,2024

Assistant Manager - MDM, Genpact India Pvt. Ltd.

  • Drove end-to-end transition activities for Customer & Vendor Operations, improving process efficiency using ServiceNow.
  • Administered vendor and customer master records, ACH configurations, and approval controls with strong data accuracy and governance.
  • Performed vendor compliance checks through AML screening tools and generated periodic risk and compliance reports.
  • Oversaw AP support operations, partnered with Procure-to-Pay teams, and handled invoice queries and escalations.
  • Executed high-volume invoice processing (70–80 per day) in SAP, ensuring correct GL posting and timely vendor statement reconciliation.
  • Owned end-to-end Vendor & Customer Master Data lifecycle, including creation, modification, governance, and periodic data quality reviews.
  • Established and enforced data governance controls to ensure compliance with SOX, audit, and regulatory standards.
  • Partnered with IT, Finance, Compliance, and Procurement teams to standardize master data processes and reduce upstream/downstream errors.
  • Drove data accuracy, completeness, and consistency KPIs, proactively identifying root causes and implementing corrective actions.
  • Led root-cause analysis for master data defects impacting AP, AR, and P2P processes, minimizing financial and operational risk.
  • Supported internal and external audits by providing documentation, evidence, and control validations for master data activities.
  • Developed SOPs, process documentation, and training materials to support operational excellence and team readiness.

June, 2020 - June,2021

Senior Executive Finance, Teleperformance

  • Conducted utility billing verification and performance analysis for Airtel across Pan-India circles for partner tower companies (Indus, Infratel, ATC).
  • Generated periodic MIS and variance reports covering site metrics, energy usage, load, payment status, and billing reconciliation.
  • Maintained operational trackers and supported vendor master data management to ensure data accuracy.

October, 2017 - June,2020

Executive - ERP Finance/ MDM, Quess Corp. Ltd.

  • Managed supplier master data in Oracle ERP (AP Module) including vendor creation, bank details, payment terms, tax codes, and compliance (GST, PAN, TDS).
  • Handled one-time vendor registration, payee mapping, and supported MDM data enrichment through vendor coordination.

December, 2015 - October,2017

Finance Associate, Provana India Pvt. Ltd.

  • Managed Accounts Payable operations including Non-PO invoice posting, GL accounting, SAP processing, payments, and bank reconciliations.
  • Reconciled legal collection costs, maintained dashboards and reports, handled client communication, and remitted collected amounts.

June, 2014 - March,2015

Accountant, Bal Vikas Dhara

  • Managed basic accounting functions including payments, receipts, cash book, vouchers, payroll processing, and bank reconciliations.
  • Prepared period-end expenditure statements and conducted unit cost analysis to support financial reporting.

Education History

Master Degree (Business Administration)

Symbiosis Centre for Distance Learning

2018

Bachelor Degree (Commerce)

MGKVP University, Varanasi

2014

12th (Uttar Pradesh State Board)

2010

Certificates

Diploma in Finance & Accounting