Profile Summary

Results-driven professional with experience in Pre-Owned Car Business and Transaction Banking, driving revenue growth and operational excellence. Currently working as Territory Sales Manager – True Value Business at Maruti Suzuki, managing dealer networks, POC sourcing, retail sales, and profitability improvement through data-driven insights and process adherence. Previously worked at ICICI Bank, handling corporate client portfolios and delivering cash management and trade finance solutions while driving income growth and client retention. Skilled in MIS analysis, market insights, and stakeholder management to enhance overall business performance.

Key Skills

  • MIS Analysis & Reporting
  • B2B Sales Strategy
  • Pricing & Profit Optimization
  • Strategic Stakeholder Engagement
  • Market Research & Benchmarking
  • Certification & SOP Compliance
  • Pre-Owned Car (POC) Operations
  • Dealer Network Management
  • Pre-Owned Car Management
  • Treasury Solutions
  • Retail Sales & Target Achievement
  • Product Enablement & Training
  • RFP & Solution Pitching
  • Dealer Network Development

Employment History

Territory Sales Manager at True Value | Maruti Suzuki

October, 2025 - Present‎

  • Directed end-to-end Pre-Owned Car operations across dealer networks, driving sourcing strategy, inventory planning, and retail sales growth.
  • Expanded vehicle sourcing channels via Arena/Nexa exchange and direct procurement to strengthen pipeline and availability.
  • Ensured vehicle certification and adherence to True Value standards, maintaining SOP compliance and quality benchmarks.
  • Achieved sales targets and enhanced dealer profitability through strategic pricing, operational optimization, and improved conversion rates.
  • Evaluated dealer performance and manpower productivity, implementing capability development initiatives for continuous improvement.
  • Monitored MIS, analyzed performance gaps, executed local marketing campaigns, and optimized refurbishment, certification, and retail processes to drive market share growth.

Accounts Manager at ICICI Bank Ltd.

May, 2023 - September, 2025

Accounts Manager – Transaction Banking Group (May, 2023 – September, 2025)

  • Managed a portfolio of 40+ corporate clients (MNCs, SMEs, WBG entities) valued at over INR 2000 Mn, driving fee-based revenue, FX solutions, and MIB services.
  • Spearheaded digital transformation initiatives by implementing fintech tools and streamlining client onboarding processes.
  • Engaged with senior decision-makers (CFOs, treasury heads, finance leaders) to align banking solutions and promote digital adoption.
  • Coordinated cross-functionally with product, risk, legal, and operations teams to ensure high-quality service delivery and swift resolution of client issues.
  • Executed trade finance operations, including import/export funding, LCBDs, foreign remittances, and related banking services.
  • Designed and delivered complex banking solutions such as cash pooling, virtual accounts, and customized receivables/payables structures for major corporates.
  • Expanded client wallet share by identifying cross-selling and upselling opportunities across transaction banking, liquidity, and trade products.
  • Monitored client portfolio performance, analyzing usage patterns, risk exposure, and product adoption to guide strategic decision-making.
  • Developed RFP responses and presented tailored solutions to support client acquisition, retention, and competitive positioning.
  • Oversaw operational efficiency, risk management, and governance by handling RCSAs, compliance checks, workforce planning, project pipelines, and strategic initiatives.

Summer Intern (April, 2022 – May, 2022)

  • Led industry research and competitor benchmarking in Transaction Banking, focusing on seafood exporters and evaluating EPC, PCFC, and LC financing solutions.Built and managed strategic B2B relationships, driving client engagement, cross-selling, and earning a Pre-Placement Offer (PPO) for performance excellence.

Business Development Associate at Sale Assist.AI

November, 2021 - January, 2022

  • Engaged potential clients through outreach and pitching, arranged meetings with senior management, and analyzed competitors to identify strategic market opportunities.
  • Identified and qualified new leads through cold outreach, networking, and CRM tools to expand the sales pipeline.
  • Conducted market research and trend analysis to support go-to-market strategies and identify emerging opportunities.

Business Development Intern at Kindle VC

September, 2021 - November, 2021

  • Conducted opportunity mapping, startup due diligence, and pipeline analysis to support investment decision-making.
  • Identified qualified startups and managed stakeholder engagement with founders to advance deal flow activities.

College Ambassador at Ecell IIT

June, 2020 - June, 2021 Bombay

  • Marketed E-Cell initiatives across campuses to boost outreach and engagement; handled logistics to ensure effective execution and delivery.

Education

Master Degree (Business Administration - Marketing)

Narsee Monjee Institute of Management Studies, Navi Mumbai

2021 - 2023


Bachelor Degree (Technology - Electronics & Communication)

Guru Nanak Dev University, Amritsar

2017 - 2021


Extracurricular Activities


  • Design Head – Business Events Committee
    Led the design and branding strategy for business events, managing digital content creation, event promotions, and industry speaker sessions; also handled social media outreach to boost engagement.
  • Creative Head – Electronics Student Forum
    Directed creative planning and campaign development, coordinated exhibitions, and ensured smooth end-to-end execution of technical and cultural events.

NIKHIL VERMA

Languages


English


Hindi


Punjabi


Accomplishments


Sustained Performance

FY 2024–2025

Achieved a further 20% growth in operating income and onboarded 16+ new clients, showcasing consistency in delivering value-driven outcomes and strengthening client partnerships.

Strategic Revenue Growth

FY 2023–2024

Delivered a 25% increase in operating income by aligning customized financial solutions with client transformation objectives, resulting in the acquisition of 20+ new clients during the fiscal year.

Top-Ranked Account Manager – Client Acquisition & Onboarding

Recognized among the top-performing account managers for driving new business growth by successfully onboarding 20+ new clients, while demonstrating exceptional client relationship management skills that ensured high customer satisfaction and long-term retention.

Volume & POC Growth

FY 2025–26

Drove growth in exchange volumes and POC sourcing by effectively managing dealer network and improving conversion funnel

Interest and Hobbies


Painting, Travelling, Cross Cultural Learning, Volunteering and Community Involvement