Profile Summary

A seasoned operations leader with expertise in process optimization, team management, and client relationship development, specializing in the Procure-to-Pay (P2P) lifecycle. Experienced in driving efficiency and leading cross-functional teams at top organizations like Genpact and Accenture, with a focus on implementing strategic solutions that enhance operational performance. Currently overseeing P2P initiatives for a major logistics client at Accenture, optimizing workflows, deploying digital automation (OCR, RPA, e-invoicing), and improving key performance indicators. Skilled in strengthening supplier relationships, streamlining financial workflows, and managing seamless transitions in global operations. Known for delivering measurable outcomes, reducing cycle times, and ensuring high client satisfaction, with leadership and a focus on continuous improvement recognized through multiple awards for driving impactful, error-free operations.

KEY SKILLS

  • Procure-to-Pay (P2P) Optimization
  • Operational Efficiency Enhancement
  • Cross-functional Leadership
  • Strategic Vendor Relationship Management
  • Digital Process Automation (OCR, RPA)
  • E-invoicing & Financial Integration
  • Data-Driven Decision Making
 

  • Change Management Leadership
  • Client-Centric Solutions Delivery
  • Adaptability & Agility in Operations
  • Team Building and Development
  • Stakeholder Engagement & Alignment
  • Strategic Process Redesign
  • Root Cause Analysis

Employment History

Manager at Accenture

May, 2019 - March, 2025

  • Directed comprehensive Procure-to-Pay (P2P) operations, aligning delivery with business objectives and enhancing client value.
  • Architected and deployed transformation strategies for P2P, including opportunity assessment, workflow redesign, and organizational change initiatives.
  • Executed remote migrations for Invoice Processing and Procurement functions, ensuring smooth knowledge transfer and uninterrupted service continuity.
  • Monitored and optimized performance indicators (SLAs, KPIs, BOIs), driving operational excellence and client satisfaction.
  • Analyzed invoice data to eliminate processing delays, strengthen vendor partnerships, and elevate payment-on-time (POT) performance.
  • Championed process enhancements through root cause analysis, dashboard-driven insights, and trend evaluation.
  • Produced executive governance reports and steered stakeholder review sessions to reinforce performance transparency and improvement actions.
  • Resolved complex operational issues across the P2P spectrum, ensuring proactive management of escalations and pending items.
  • Cultivated strategic banking alliances and oversaw liquidity management to align with financial goals and regulatory frameworks.
  • Administered foreign exchange exposure, coordinated international payments, and executed hedging operations independently.
  • Projected and balanced short- and long-term cash flows; regulated daily cash positioning to uphold financial flexibility.
  • Structured and renegotiated corporate debt portfolios, facilitating funding through refinancing, new borrowings, and project-specific finance.
  • Implemented digital tools and automation solutions (e.g., OCR, RPA, e-invoicing) to streamline P2P workflows, reduce manual effort, and improve processing accuracy and cycle time.
  • Governed financial instruments including insurance policies, fixed deposits, letters of credit (LCs), bank guarantees (BGs), and credit ratings to mitigate risk and maintain fiscal resilience.

 

Achievements

  • Earned multiple awards from Accenture and clients for smooth, error-free operations.
  • Reduced invoice processing timelines through process improvement initiatives.

Process Developer at Genpact

November, 2012 - May, 2019

  • Migrated Accounts Payable (AP) operations from the UK and Australia, ensuring effective knowledge transition, operational continuity, and on-time stabilization.
  • Authored and updated SOPs, workflow diagrams, and onboarding materials to drive process consistency and training effectiveness.
  • Executed transaction reviews, internal audits, and compliance checks to maintain data integrity and enforce control standards.
  • Oversaw Month-End Close (MEC), performed bank reconciliations using Blackline, and managed shared mailbox communications in line with SLA targets.
  • Designed and delivered AP performance dashboards and reporting decks for KPI monitoring, SLA adherence, and stakeholder reporting.
  • Deployed PR automation and transitioned international payments to batch processing, reducing manual workload and enhancing process efficiency.
  • Coordinated with cross-functional teams to resolve discrepancies and ensure end-to-end AP process alignment.
  • Monitored vendor aging reports and ensured timely payments, maintaining strong vendor relationships and avoiding late payment penalties.
  • Supported internal and external audits by preparing documentation, explaining AP processes, and addressing audit findings.
  • Utilized ERP systems for invoice processing, reporting, and tracking, contributing to system accuracy and data consistency.

Education

Diploma (Commerce)

Kurukshetra University

2012


NITIN JAIN

Contact Details


*****ain19@gmail.com

Deoghat Solan, Himachal Pradesh, 173211, India

Basic Details


Gender -

Male

Date of Birth -

1989-07-12

Languages


English


Hindi


Skills


Microsoft Office - (Word, Excel, PowerPoint, Outlook)